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What details can autofill with Forms?

Think of merge field keys like smart placeholders.

Merge field keys let a form pull information from the file it's created on, such as the customer name, loss address or claim number. Add a key to a component once, and every form created from that template fills it in automatically.

Before you get started

  • Components: merge field keys are added on the API tab of a component, such as a Text Field or a Currency Field.

  • Case sensitive: enter each key exactly as shown in this article. For example, customerName works, but customername and CustomerName don't.

Add a merge field key to a component

  1. Open the form template you want to edit.
  2. Click the component you want to auto-fill, such as a Text Field or Currency Field.
  3. Click the API tab.
  4. In the top field, enter the merge field key from the lists below.
  5. Click Save to save the component, then Update to save the form.

When a form is created on a file, the component fills in with that file's current value.

Tip: use a Currency Field for dollar amounts such as deductible and totalEstimates, and a Text Field for names, addresses and numbers.

Available merge field keys:

File Details

Field Merge field key
File Number fileNumber
File Name fileName
Loss Description lossDescription
Cause of Loss causeOfLoss
Date of Loss dateOfLoss

Customer Information

Field Merge field key
Customer Name customerName
Loss Address lossAddress
Loss City lossCity
Loss State lossState
Loss Zip lossZip
Home Number homeNumber
Cell Number cellNumber
Work Number workNumber
Email Address email

Tip: use a Text Field for phone numbers, to ensure the special characters are included. Otherwise you may end up with the first 3 numbers only showing.

Insurance Details

Field Merge field key
Insurance Company insuranceCompany
Adjuster adjuster
Claim Number claimNumber
Policy Number policyNumber
Deductible deductible

File Assignments

Field Merge field key
Estimator estimator
Supervisor supervisor
Coordinator coordinator
Lead Technician leadTechnician

Estimates

Field Merge field key
Estimate - Form Category estimate_total
Push Estimate Amount to Component totalEstimates

Dates

Field Merge field key
Today's Date currentDate
Today's Date & Time currentDateTime

Troubleshooting

  • If a component stays blank, check that the key matches this article exactly, including capital letters since they are case sensitive.
  • If the key is correct but the component is still blank, check that the matching field is filled in on the file. For example, claimNumber stays blank when the file has no claim number.
  • If the problem continues, contact support (support@xlrestorationsoftware.com) and include the form name, the component name, the key you entered, the file number and a screenshot of the component's API tab.